Psychologically Informed Support. Meaningful Outcomes.

We support NDIS participants to strengthen independence, connection and wellbeing through support that’s thoughtful, professional and truly person-centred.

Learn more

Find a Match

Our Services

Support

An ongoing mental health support service provided by our psychologically trained mental health support workers.

Counselling

Evidence-based, person-centred counselling delivered by our trained and accredited professionals.

Psychology

Our in-house AHPRA-registered psychologists approach psychological challenges with individualised methodology.

How it works

1. Find

Submit online or over the phone
so we can get started on confirming the best possible selection of support for you or your loved one.
2. Match

We'll provide you with a selection of our available Psych Informed Support Worker profiles that suit your specific needs
and interests.
3. Connect

We’ll help you get in touch with your support worker in the way you feel most comfortable. In-person for a meet and greet, over the phone, or even online.

Find a Match

Hear what people have to say

Client Advocate

“I'm truly overjoyed with this match! It's been a real challenge finding someone the client’s family connects with. I'm thrilled we can keep the sessions going weekly. Thank you for brightening my day!“
Client

“I'm really enjoying the Psych Informed program—it's made a big difference for me. My support worker is an excellent match! “
Support Coordinator

“I want to thank Psych Informed for providing two incredible support workers. Though their personalities differ, both are truly dedicated to giving my son the best care. His mental health has shown real improvement—his psychiatrist was pleased with his progress today. Keep up the fantastic work!“
Support Coordinator

“Our client was matched perfectly with the support worker from Psych Informed and now genuinely looks forward to their regular visits. Thank you, Psych Informed, for consistently connecting my clients with such exceptional support workers!“
Client

“Thank you again, Psych Informed, for your consistently caring and supportive approach. You've truly been amazing.“

How can we help?

Out and About

Support to get out, take a class, exercise, volunteer, or go to gatherings.

Mentoring

A positive role model to look up to, socialise with, and ask questions.

Transport

Help from A to B getting to appointments or getting the chores done.

Capacity Building

Available in person, over the phone, and even online to assist you in building new skills.

In Home Support

Providing support at home for morning and evening routines.

Education & Employment

To help you reach your goals to do with schoolwork, college or work.

Get Started

Our Approach

At Psych Informed, we do more than provide NDIS support; we build empowering, human-first partnerships that help people with psychosocial challenges truly thrive.

Every Psych Informed support worker is psychology-trained, compassionate, and guided by purpose. We walk alongside you with empathy, insight, and respect, tailoring support around your strengths, goals, and identity.

What makes us different

Psychologically Trained Professionals

Our team is trained in psychology and skilled in understanding behaviour and support needs. We learn through every interaction, adapting our approach with insight and care to make our support more effective and meaningful.

Individually Guided and Supervised

We take a tailored, goal-focused approach to support. By regularly reviewing your progress and feedback, we ensure your support stays effective, relevant, and aligned with your needs — never one size fits all.

Thoughtful, Human-Centred Matching

We never rely on automated platforms to make matches. Every client is thoughtfully paired with a support worker based on their background, goals, personality and communication style.

Safe, Reliable & Fully Compliant

All our workers are rigorously screened and fully insured, with $10M Public Liability and $1M Professional Indemnity coverage. Employees hold valid Police Checks, Working With Children Checks, and driver’s licences, and are trained in best-practice safety protocols, including COVID-safe procedures.