Where passion

meets purpose

Ready to Make a Real Impact?

Are you a registered counsellor or psychologist?

Studying psychology or counselling?

A recent graduate ready to step into the field?

At Psych Informed, we’re building a team of purpose-driven professionals

Support workers, counsellors, and psychologists who want more than just a job. They want to change lives.

We offer more than meaningful work.

We offer roles that are

Whether you’re expanding your practice or taking your first step into the industry, you’ll be supported by a team that values your insight, your time, and your drive to help others.

Use what you know. Do what you love. Grow with purpose.

Join us—and let’s build something meaningful together.

✔️ Flexible — choose hours that suit your lifestyle

✔️ Autonomous — work independently in the field with trusted support

✔️ Aligned with your career path — gain hands-on experience in mental health, psychosocial support and therapeutic practice

✔️ Growth focused & Student Placement Supported—build your confidence and clinical skillset while making a real difference in people’s lives

 Benefits of working at Psych Informed

Helping others.

Our number one value at Psych Informed is helping others to get the most out of life, doing what we’re knowledgeable in.

Great, friendly team members.

Friendly, co-operative, and fun team members who are always here to guide and support you, any hour of the day.

Access to experience, ongoing- training, guidance and advice.

An opportunity to work alongside with our in-house specialist Client Advisors, Counsellars and Psychologists, who will be there to guide and train you pragmatically to provide the best possible outcome for our clients and personnel.

Progress your career in Psychology or Counselling.

We can assist you to progress through AHPRA’s now retired 4+2 pathways and the current 5+1 pathways toward professional registration. As a Counsellor or Psychotherapist, we can also support your pursuit of registration with various regulatory bodies.

Freedom and Flexibility

You will have the freedom of scheduling your own hours and working independently. There is no minimum or maximum amount of time you need to dedicate to Psych Informed. We’re incredibly skilled at personalising your roster around your availabilities. You can make Psych Informed work for you, so we can assist as many in need of specialised mental health support services as possible.

Pre-employment checklist

  • Qualification / Tertiary Education Certificate

  • A successful National Police Check

  • A cleared Working with Children’s Check

  • A current Australian Driver’s License and ownership or on-demand use of a roadworthy vehicle

  • Current Mental Health First Aid Certificate (preferable but not mandatory)

  • Ability to meet the psychosocial and physical requirements of the role

  • Patience and an authentic, compassionate desire to help others.

Kick Start Your Career in Mental Health

Psychosocial Support Worker

Location: NSW

  • Psych Informed Support Worker – Mental Health & Psychosocial Support

    Make a Real Impact and Join the Psych Informed Team

    Do you want more than just a job?

    Do you want your work to feel meaningful? To know that what you do each day directly improves someone’s life?

     At Psych Informed, that’s exactly what we do.

    We work alongside people living with psychosocial challenges, supporting them to build independence, reconnect socially, and live a life that feels purposeful to them. Every shift is an opportunity to make a genuine difference.

    Whether you’re a psychology or allied health student, a recent graduate, or simply passionate about mental health, Psych Informed is growing and seeking compassionate, reliable, and purpose-driven Support Workers. In this role, you’ll deliver person-centred, recovery-oriented support to individuals experiencing mental health and psychosocial challenges, while growing your skills as part of a supportive, values-driven team.

    What We Offer

    We value and invest in our team, making sure you feel supported, fairly paid, and aligned with your career goals.

    You’ll enjoy:

    • No ABN required – We employ you directly (super, tax & insurance all covered)

    • Paid for every part of the job – Travel time, kilometres, tolls, parking, and admin (case notes/reporting) are all paid

    • Flexible hours – Choose shifts that fit your lifestyle and study or family commitments

    • Work close to home – Consistent shifts within 30 minutes of your location across the Greater Sydney region

    Plus, opportunities for growth:

    • Student placement supported – We can help you meet university placement requirements and provide supervision

    • Career-aligned experience – Build real-world skills in mental health, psychosocial recovery, and therapeutic practice

    • Growth-focused environment – Ideal for psychology, counselling, or social work students and graduates

    A Day in the Life

    As a Psych Informed Support Worker, you’ll do much more than provide assistance, you’ll be a trusted presence in someone’s life.

    Your day might include:

    • Providing mentorship, emotional support, and genuine companionship

    • Helping clients reconnect with the community through social activities and events

    • Supporting daily routines, life skills, and therapy-informed activities

    • Driving clients to and from appointments, group programs, or meaningful outings

    • Documenting progress and insights in case notes, and being paid for this important work

    • Collaborating with our team to ensure care is person-centred, trauma-informed, and empowering

    Who We’re Looking For

    We welcome applicants from a variety of backgrounds who share our passion for making a difference.

    You might be:

    • Studying or have completed psychology, counselling, social work, or a related discipline

    • Hard-working and empathetic, with a genuine commitment to helping others

    • Looking for purpose and meaningful work that aligns with your career path

    • Comfortable working independently, with guidance and support from our team 

    Able to meet essential requirements:

    • Current driver’s licence and access to a registered, insured vehicle

    • NDIS Worker Screening Check and First Aid certificate (or willingness to obtain).

    How to Apply

    Click APPLY NOW or visitwww.psychinformed.com.au to learn more.

    You can also send your resume and a brief introduction to connect@psychinformed.com.au

    📞 Questions?

    Call us on 1800 458 803

    At Psych Informed, you’ll be part of a psychologically informed, people-centred, and purpose-driven team.

Psychologist

Location: NSW

  • Partner with Psych Informed, Flexible, Meaningful Work for Psychologists

    Psych Informed is seeking registered psychologists to join our referral network on a subcontractor basis, providing therapeutic support to NDIS participants across Greater Sydney and/or via telehealth.

    This is an opportunity to grow your private practice with a steady stream of referrals while maintaining full autonomy. You’ll support clients with psychosocial disabilities in achieving their therapeutic goals through evidence-based, person-centred care.

    What we offer:

    • Flexible referrals to suit your location, availability, and areas of interest

    • Face-to-face and telehealth session options

    • Full administrative support with intake, service agreements, and invoicing

    • Clients matched based on clinical fit and practice preferences

    Requirements

    • Full registration with AHPRA as a psychologist

    • ABN and relevant insurance (professional indemnity and public liability)

    • Established private practice (home-based or clinic) with capacity for new clients

    • Experience working with NDIS participants or clients with psychosocial disabilities preferred

    Scope of work includes:

    • Delivering psychological therapy aligned with NDIS goals

    • Working with adult and/or adolescent clients depending on your expertise

    • Providing reports, progress summaries, and treatment plans as required

    • Collaborating with support coordinators, families, and allied health professionals when appropriate

    If you’re a values-driven practitioner looking to expand your practice with purpose, we’d love to hear from you.

Hear what people have to say

“PsychInformed operates differently. It’s not chaotic or disconnected — it’s structured, thoughtful, and human. The matching system means I work with clients I actually connect with, and the regular supervision keeps me sharp. I’ve never felt more purposeful in a role.”

— Amira R., Behaviour Support Assistant

“Joining PsychInformed has been one of the most rewarding decisions of my career. The guidance I received from day one was incredible — I was never left to figure things out alone. The systems are tight, the supervision is genuine, and the experience I’ve gained here has shaped me into a far more capable and confident professional.”

— Sophie L., Psychologist

“At PsychInformed, I didn’t just get a job — I got mentored. Every client interaction is backed by a clear framework and real support from senior clinicians. I’ve been able to build my experience while knowing I’m never alone in the work. If you’re looking to grow and actually make an impact, this is the place.”

— Dylan K., Psychology Graduate

Careers FAQ’s


  • Essential requirements to become a Psychosocial Support Worker at Psychinformed

    • Patience and a compassionate nature to help others

    • Degree/Diploma in Psychology, Counselling, social work, or other mental health disability and care related qualification

    • Previous experience working with people that have mental health conditions.

    • National Police Check (mandatory)

    • Working with Children’s Check (if applicable)

    • A current Australian Driver’s License (mandatory)

  • Yes, at Psych Informed, we do charge provider travel for the support worker to come out to the client.

  • At Psych Informed, we have 500+ therapists and psychosocial support specialists.

  • Yes, all workers are Psych Informed employees.

  • A Psych Informed Psychosocial Support Worker is there to assist clients with any psychosocial challenges they may be facing. Sessions may involve going for walks with your client, grabbing a bite to eat, participating in recreational activities or accompanying them to appointments. Having an understanding of mental health is highly beneficial if your clients decide to discuss their concerns with you. Helping your clients build on their confidence and overall independence by demonstrating empathy, patience, understanding and being an active listener are just some qualities we look for in our support workers.

  • Our clients live with a range of mental health disorders and/or developmental or learning disabilities. In turn, they are compromised in what they can do independently and require that little bit of extra support. Our clients range in ages from young children to the elderly.

  • As many as you feel comfortable! You will start with one client, however as you participate in more sessions and if you feel like you are happy to take on more clients, the choice is yours.

  • The length of sessions can be different depending on the level of support your clients require, as well as their individual needs and requests. The minimum requirement for any support session is two hours. Sessions can go for as long as the client feels necessary and you will be notified of their expected session times before you agree to work with them.

  • Once you have met your client and you are both happy to move forward with support, together you will arrange a recurring schedule. Most commonly, our clients meet with our support workers once a week. However, there are circumstances where sessions will occur fortnightly, monthly or as a 'one off', as well as up to several times per week.

  • You will need a degree in psychology or counselling OR a certificate in Mental Health with relevant work experience. Oh, and a strong desire to want to help others!

  • The team here at Psych Informed are available to you 24/7 for any kind of support you may need. Each member of our team has a degree in psychology, allowing us to support you the best way we can. Each role in management is specific and specialised which enables us to provide the most effective assistance relevant to your query or concern.